Terms & Conditions
This website has been developed by and for companies within the group controlled by ACDOCO Limited, to comply with UK legislation and the materials on it are directed at consumers, health professionals and businesses who access the website from the UK. Those who access this site from other locations are responsible for compliance with local laws if and to the extent that local laws are applicable.
ACDOCO Limited makes no representations that any of the products referred to on this website are appropriate for use, or available, in other locations. Where any of these products are available in other locations they may be subject to different regulatory requirements depending on the country of use. Those who access this site from other locations should always consult their local prescribing information before using any of the products referred to on this website.
ACDOCO Limited has exercised every reasonable care in the preparation of this website. However, to the extent permitted by applicable law:
- the materials on this website are provided without any warranties, express or implied, as to the accuracy of any information contained in any such materials;
- ACDOCO Limited disclaims all liability for any loss or damage which may arise from the use of any information contained in any of the materials on this website. For the avoidance of doubt, such exclusion of liability shall not apply to any loss or damage arising from death or personal injury that is caused by negligence on the part of ACDOCO Limited.
This website contains some general information on a number of health topics. However, it does not contain all relevant information on such topics. Consequently, such information should not be construed as giving medical advice. Users of the website who are seeking medical advice for a complaint which is referred to on this website should always consult an appropriate healthcare professional.
ACDOCO Limited has taken every reasonable care to ensure that the information on the products shown on this website, and the instructions for their use, are accurate and up to date. However, medical information is constantly changing and therefore users of this website who are considering using any of the products shown thereon should always consult an appropriate healthcare professional and also read the product information on the pack itself and comply with the patient information contained in the pack before proceeding with any such use.
We deliver to addresses in the United Kingdom (excluding the Channel Islands, Southern Ireland, Northern Ireland and Isle of Man).
All of our products are shipped by Royal Mail, with the exception of orders over 2Kg, these will be delivered by our courier.
Here at Dr. Beckmann/Acdoco we want you to be delighted every time you shop with us. Occasionally though, we know you may want to return items, and if any item of your order is damaged or not the item ordered we will replace the item, providing the product is returned to us within 7 days of delivery. If you notice an item is missing from your order, please ensure you contact us within 7 days of delivery. This does not affect your statutory rights.
If you’d like to exchange a product, because upon receiving your order you are dissatisfied for any reason whatsoever, please return your order in its original condition along with a note explaining the reason for return and your request for the new product you would like exchanged. It is that simple!
Your card will be charged/refunded any difference in cost.
Please send returned items to us here at;
ACDOCO Ltd. Unit B, Martens Road, Irlam, Manchester, M44 5AX.
Please ensure that the item is returned back to us in an unused condition unless faulty or damaged within 7 days of the date the item is delivered to you. Products can be returned if faulty or damaged but must be returned within 28 days. For your protection we recommend that you use a recorded-delivery service.
This returns policy does not affect your statutory rights. Any refunds will be made within 30 days from notification to us and in accordance to our terms and conditions.
Links to External Websites
We will try to provide you with links to high quality, reputable websites that we think will be of interest and relevance to you. However, please note that ACDOCO Ltd is not responsible for the content of such websites. We cannot accept responsibility for any issues arising in connection with the third party’s use of your data, the website content or the services offered to you by these websites.
No links to this website may be included in any other website without ACDOCO Limited express written authorisation.
Information collected and stored
We will not collect any personal information about you except where it is specifically and knowingly provided by you, e.g. if you register for updates, or as a media centre user, or if you email us to provide feedback on the website.
When personal information is collected, it may be used by us to corroborate your identity, to process and fulfil requests for information or help us to develop the website to make it more useful to you.
Cookies are small text files sent to your computer. Although cookies contain identifying information, they do not contain any information that identifies you personally, but they allow us to recognise you when you return to our website. If you do not want to accept a cookie when you visit our website, you should be able to change the settings in your browser to disable this function, but there might be sections of the site that you are unable to access – in general, those sections for which you have specifically registered.
If you send us an email (e.g. to request information or provide feedback on website content), the information you provide will only be used to help us gather the information requested and to respond to your message.
On some of our websites, we will run competitions, for all competitions that we run the terms and conditions are clearly shown for your viewing.
All information, images and designs, and their selection and arrangement on this website, are the copyright of ACDOCO Limited unless otherwise indicated. Permission is granted to users of the website to electronically copy, download and print hard copy selections of the material on this website solely for their own non-commercial use, provided that any copies so made retain all relevant legal notices and disclaimers.
Any other use of the material on this website is strictly prohibited without the prior written consent of ACDOCO Limited.
ACDOCO Limited and all product names referred to on this website are trademarks owned by ACDOCO Limited and/or its associated companies unless otherwise indicated.
Except as expressly provided above, nothing contained on this website should be construed as conferring any licence or right in relation to any trademark, patent or copyright of ACDOCO Limited or any third party.
These terms and disclaimers shall be governed by and construed in accordance with English law. In the event that any provision of these terms and disclaimers is found by a court of competent jurisdiction to be invalid, unlawful or unenforceable then such provision shall be deemed severable and the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.