Dr. Beckmann

FAQs

At Dr. Beckmann we are committed to helping answer your questions. Answers to our top 10 most frequently asked questions are given below.

We also answer customer questions through our Cleaning Tips and Solutions section.

If you cannot find the answer to your question then please feel free to send a question to our customer service department using the form to the left.

Are washing powders more effective than liquids?

Powders are often more effective on heavily soiled or stained items.
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Can I still remove the stain after I have washed the garment?

Washing stained clothes before treating the stain can make it more difficult to remove.
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Can I use fabric softener on towels?

In theory, too much fabric softener on towels can reduce the absorbency of the towels
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How do I remove stains from suede and leather?

Suede and leather are specialist "fabrics" and as such they need to be treated with products which are specifically for them
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How do I test for colour fastness?

More and more garments are manufactured using non-colourfast fabrics. As such, it is essential to pre-test most laundry additives prior to use to avoid colour loss.
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How do I wash waterproof clothing?

Most of these types of garment cannot be washed using a standard detergent cased on laundry powder as the detergent will break down the protective water proofed layer
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What are enzymes?

Enzymes are found in biological washing detergents and assist with the breakdown and removal of certain types of protein, starch and fat-based stains.
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What is the difference between a colourcare detergent and an ordinary detergent?

The difference between the two is that a colourcare detergent does not contain oxygen based bleaching agents
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What is the difference between ordinary detergents and 'concentrates'?

Concentrates require less of a dosage level, therefore packing is often smaller and less space is needed for storage.
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What is the pre-wash cycle for on a washing machine?

This cycle is ideal for soaking and washing heavily soiled items
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